Report on UI/UX Creation of Mobile Sales & Courier Application for Mitra Toko or Mitok.
Introduction:
Mitok Courier Sales Mobile Application is an application designed to facilitate the sales process and data collection of couriers at the Mitra Toko or Mitok company. This report aims to provide user analysis, analyze competitors, and provide recommendations for improving application UI/UX.
User Analysis:
Sales User Profile:
Demographics: Jabodetabek.
User Research Findings: Easy desire for attendance, and processing sales data encountered in the field.
Courier User Profile:
Demographics: Jabodetabek.
User Research Findings: easy desire for attendance, and processing courier data encountered in the field.
Competitor Analysis:
Major Competitors
Sale Stock: An e-commerce app that focuses on selling clothing and fashion accessories at affordable prices. The app offers users various promotions and attractive discounts.
Lazada: One of the largest e-commerce platforms in Indonesia that provides a variety of products ranging from electronics, fashion, to household products. This app has full features including online payment, delivery tracking, and a wide selection of shipping methods.
GrabExpress: This app was originally known as a food delivery app (GrabFood), but has now developed a package delivery service (GrabExpress). Users can use this app to order food or send packages with the help of Grab couriers.
GO-SEND: A package delivery service from the GO-JEK app, which combines the functions of a courier with the delivery of goods. Users can send or receive packages easily using this app.
Recommendations:
1. Attendance Feature:
Add an attendance feature in the application to make it easier for sales and couriers to do daily attendance.
Reason: Avoid manual attendance recording errors and improve efficiency in the administration process.
2. Lead Report Form:
Adding a form for filling out reports for each lead worked on by sales and couriers.
Reason: Improve accuracy and consistency in lead data collection, and facilitate data management and analysis.
3. Performance Result Report:
Create a feature to generate performance result reports from sales and courier delivery.
Reason: Facilitate management in monitoring and evaluating sales and courier performance in detail.
4. Out-of-Range Area Notification:
Add notifications to sales or couriers when they are out of the designated area when inputting data.
Conclusion
Conclusion of Mitok Sales & Courier Application UI/UX Report:
In this report, we have analyzed and provided recommendations for the creation of the Mitok Sales & Courier application. The following is the conclusion of the UI/UX report that has been compiled:
1. Introduction:
Mitok Sales & Courier application is designed with the aim of increasing sales targets and efficiency of courier reports.
2. User Analysis:
The users of this application consist of sales and couriers.
User research helps speed up data collection and understand user needs and preferences.
3. Competitor Analysis:
Major competitors in the same industry or niche in Indonesia were evaluated.
This evaluation helped identify competitors' strengths and weaknesses, and provided insights on effective displays.
4. Recommendation:
It is recommended to include an attendance feature in the application to monitor the attendance of sales and couriers.
It is also recommended to provide a form for filling out reports from each lead worked on so that the data is integrated in the central data.
A report on the performance results of sales and couriers is required to monitor the achievement of sales targets.
Notifications should be given to users if they are out of the coverage area while inputting data.
By implementing these recommendations, the Mitok Sales & Courier application is expected to improve operational efficiency and provide a better experience for users. In further development, it is necessary to conduct continuous testing and iteration to ensure suitability and user satisfaction in using this application.
The conclusion summarizes the findings and recommendations generated from the UI/UX report of the Mitok Sales & Courier application.
Created by A.Azizi Let's connect at linkedin https://www.linkedin.com/in/ahmad-azizi-050351129
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