Jakone Mobile Bank DKI UI/UX documentation
Introduction
This Jakone Mobile App UI UX project aims to create a youthful look. They wanted the new interface to attract millennial and z generation users. In addition, it improves the user experience in accessing information related to financial products and services. Clear and easy-to-understand documentation will help users in making the right decisions, thus increasing user trust and loyalty to Bank Indonesia.
Design Stage
In the design stage, we evaluated the existing documentation and found several problems in navigation, readability, interface updates, experience updates and interactivity. We then created a design plan to fix these issues.
Simplified Navigation
We improved navigation by creating a clear and concise navigation menu. We divided information into several main categories, such as products and services, banking information, and Bank DKI policies. Each category is then divided into more specific subcategories.
Ease of Reading
To improve readability, we use a simple and consistent visual hierarchy. We use headings and subheadings to break down information into more understandable parts. We also use bullet points and numbered lists to break down more complex concepts into smaller, more manageable parts. In addition, we choose fonts that are easy to read, even in long text documents.
Enhanced Interactivity
We integrated interactive elements such as floating notifications and pop-ups to provide additional information when users take actions in the app. We also provided links to related pages to encourage users to explore further. Finally, we added a feedback form that allows users to provide feedback on the documentation, so we can continue to improve it.
Interface and updated experience
To reach the goal requested by the client at that time, we updated the design illustration to be more youthful. But not eliminating the previous experience so that elderly users can still adapt. As well as an updated experience in organizing mobile banking users can be in hand. As in activation, sending a new card, limit setting, blocking the card if an incident occurs, it can be done directly.
Implementation
After the design stage was complete, we began to implement improvements to the Jakone Mobile application. We conduct internal and external trials to ensure that the improvements we make can significantly improve the user experience.
Conclusion
By improving the UI/UX on Bank DKI's Jakone Mobile, we believe that the user experience in accessing information related to financial products and services will be better. With simplified navigation, ease of reading, and enhanced interactivity, users will find it easier to find the information they need and make informed decisions. And with the updated interface, it can attract the younger generation to be interested in opening and using an account at Bank DKI. In addition, it can increase user trust and loyalty to Bank Indonesia.
Created by A.Azizi Let's connect at linkedin https://www.linkedin.com/in/ahmad-azizi-050351129
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